Privacy policy
TriOS Mess- und Datentechnik GmbH
Bürgermeister-Brötje-Str. 25
D-26180 Rastede
Germany
CEO: Rüdiger Heuermann
Tel.: 0049 – (0)4402 – 69670-0
Fax: 0049 – (0)4402 – 69670-20
info@trios.de
Amtsgericht Oldenburg, HRB 3992
EU-VAT ID: DE 191484472
This summary section provides a brief overview of our Privacy Notice. Please read the full Privacy Policy below for more detailed information.
- Information We Collect
- How We Use Your Information
- Information We Share
- Your Privacy Choices
- Security
- Accessing Our Sites Globally
- Changes to Our Privacy Notice
- Data protection at applications and application processes
- Data Protection Supervisor
TriOS collects the following types of information through the TriOS Sites:
Information you provide. Personal Data you provide when registering for our products and services, responding to questionnaires or surveys, or contacting TriOS customer service.
Information collected automatically. Your IP address and non-identifying information about your use of TriOS Sites may be collected automatically using tracking technologies, such as cookies. Your website browser software can be set to reject all cookies; however, cookies can allow you to take advantage of some of the site’s essential features, which may not work if you reject cookies.
Information collected from other sources. We may combine information about you from TriOS Sites, information collected offline or from external parties.
TriOS uses the information we collect for the following purposes:
- To provide you with the TriOS product and services you request.
- To offer and provide information about similar and/or related products and services.
- To customize and improve your experience on TriOS Sites.
- To generally improve our products and TriOS Sites and other internal business purposes.
- Legal obligations to notify and report to authorities.
Under European data protection laws, TriOS must have a legal basis to process your Personal Data. The legal basis that applies in an instance will depend on for which of the specific purposes described above TriOS is processing your Personal Data:
- In certain cases, TRIOS may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section. Please note that the withdrawal of consent will not affect processing which has already occurred.
- In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.
- In still other instances, TriOS may process your Personal Data based on TriOS’s legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us as described in the “Your Privacy Choices” section.
Processing operations may include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored for five years following the most recent interaction we have had with you, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
Information we Share
- TriOS does not sell or disclose your Personal Data to third parties without your consent, except:
- To affiliates and third-party service providers to provide services and information on our sites, including online marketing and advertising, and to support our business operations. We require these parties to handle Personal Data in accordance with this Privacy Notice.
- To affiliates to offer and provide information about related products and services. We do not share Personal Data from countries that require consent, unless consent has been obtain in advance to sharing with related affiliates. We require these parties to handle Personal Data in accordance with this Privacy Notice.
- To another company in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the TriOS’s affiliates.
- To governing regulatory authorities, including the US Food and Drug Administration, or as may otherwise be necessary for TriOS to comply with a legal obligation or demand.
You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please contact our Privacy Leader by clicking on the “Contact Us” link on the TriOS Site you are using, by using the TriOS contact information on the TriOS mobile application you are using, or by emailing us at sales@TriOS.de. You may also send a letter to the following address:
TriOS Mess- und Datentechnik GmbH,
Attn: Privacy
Buergermeister-Broetje-Strasse 25
26180 Rastede
Germany
The German Data Protection Authority is responsible for making sure that privacy law is followed in Germany. For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, please contact: The Federal Commissioner for Data Protection and Freedom of Information – to the website.
TriOS maintains controls to protect and secure Personal Data, but when you share Personal Data online there is always some risk that an unauthorized third party could gain access to your information.
Accessing Our Sites Globally
By using this site, you understand that your Personal Data will be collected, stored, and processed in the United States and in any country to which we may transfer your information in the course of our business operations. TriOS may transmit Personal Data about you to related affiliates worldwide. These affiliates may in turn transmit Personal Data about you to other related affiliates. Some affiliates may be in countries that do not ensure an adequate level of data protection. Nevertheless, all of related affiliates are required to treat Personal Data in a manner consistent with this notice. To obtain additional information regarding the safeguards we have in place for cross-border transfers of Personal Data, please contact us using the information provided in the “Your Privacy Choices” section.
Effective by May 25, 2018
This Online Privacy Notice (“Privacy Policy”) explains how we handle the Personal Data provided to us on websites, mobile sites, mobile applications, and other digital services and products controlled by TriOS Mess- und Datentechnik GmbH, Germany, that link to this Privacy Policy (collectively, “TriOS Sites”). TriOS is the data controller for the processing of Personal Data under applicable law.
This Privacy Notice does not apply to TriOS Sites that do not link to this Privacy Policy or to third-party Web sites to which TriOS Sites may link.
Types of Information We Collect Online
The types of Personal Data that we may collect while you use the TriOS Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use the TriOS Sites.
For purposes of this Privacy Notice, “Personal Data” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.
Information You Provide
You do not have to register for a service or program to receive much of the information available through TriOS Sites. However, some of our content is available only to registered or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.
Personal Data You Provide
When Visiting TriOS Sites TriOS collects Personal Data that you provide on TriOS Sites, for example, when purchasing a product, to receive marketing products and information, contact TriOS customer service, or respond to TriOS questionnaires or surveys. This could include:
- Contact Information such as your name, address, phone number, or email address
- Registration Information such as your username and password
- Remuneration information when you provide a service to TriOS in your capacity as a healthcare professional
- Employment, education and other background information when you inquire about employment with TriOS
- Payment information (such as banking information, payment card number, expiration date, delivery address, and billing address)
- Content you may provide (for example, when you complete our Online Contact Form or submit other information).
Personal Data You Share During Other Interactions with TriOS
You may contact TriOS to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from TriOS, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.
We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the TriOS Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about TriOS Sites and to customize content.
Cookies and Other Tracking Technologies
We also collect information about your use of TriOS Sites through tracking technologies such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A “Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of “clickstream” data that shows your previous activities on TriOS Sites.
We utilize Google Display Advertising (such as Retargeting with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting) to (1) show you our ads on other websites based on your prior visits to TriOS Sites, and (2) better understand our ad impressions and use of ad services. In connection with the Google Analytics Demographics and Interest Reporting service, we may use data from Google’s interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics to understand and improve our marketing campaigns and Site content.
Some of our online advertising takes place through Google Display Advertising. As part of this program, we use Google Analytics features such as Retargeting. In connection with that feature and others offered by ad networks, we and the operators of ad networks, including Google, may use third-party cookies (such as the DoubleClick cookie) – and in some cases first-party cookies (such as the Google Analytics cookie) – to inform, optimize and serve ads across the Internet, based on a user’s past visits to TriOS Sites. We also may show you ads from some of our affiliated companies when you visit TriOS Sites.
You can opt out of Google Ads by visiting www.google.com/ads/preferences. If you do not want your data used by Google Analytics, you can install the Google Analytics opt-out browser add-on at the Google Analytics opt-out page.
This TriOS Site is not designed to respond to “do not track” signals received from browsers.
To learn more about cookies and other tracking technologies, including how to disable them, please visit www.allaboutcookies.org. Please note that some cookies are essential to the functioning of our Sites and deleting or disabling them will reduce the site’s functionality.
We use third-party marketing software from CAS / SAGE to collect, store and process data and to send our e-mails/newsletters. CAS / SAGE cookies allow us to track repeated visits to the website and allow us to link the website visits to the information that you have voluntarily provided to us. For example, if the visitor has provided us with his name, company name and e-mail address by entering a form, we can assign subsequent website visits to this user. We also use cookies to track email opening and click-through rates.
The data collected with the CAS / SAGE technologies will not be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym without the separately given consent of the person concerned. You can object to the creation of a profile by deactivating the cookie function in your browser. For more information about CAS / SAGE’s privacy and cookie policies, please see CAS / SAGE’s Privacy Policy.
Mobile Tracking
Some TriOS Sites are available either as mobile applications or mobile sites that you can use on your mobile device. If you use a mobile device to access and use the TriOS Sites, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your mobile operating system, the platform used to access or download the TriOS Site (e.g., Apple, Google, Amazon, Windows), location information and usage information about your device and your use of the TriOS Sites.
Information Collected from Other Sources
We may combine information about you from a visit to one TriOS Site with information about you from visits to other TriOS Sites. We may also combine information about you that is collected through the TriOS Sites with information that we have collected offline, as well as with information provided to us by third parties.
How We Use Your Information
We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the TriOS Sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored for five years following the most recent interaction we have had with you, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
You Request If you choose to purchase a product or receive our services, we use the Personal Data that you provide through TriOS Sites to manage your orders and invoices, to process payments, to respond to your questions, provide you the services you request and offer an optimal customer experience.
You may also receive marketing information from TriOS and related affiliates, such as offers regarding TriOS related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.
Customized User Experiences
The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our TriOS Sites easier to use and navigate as well as to personalize the content provided on TriOS Sites by anticipating the information and services that may be of interest to you.
Business and Product Improvement
In order to discover new facts that could help TriOS better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. TriOS analyzes the information that you have provided. For these purposes TriOS does not use information that can directly identify you.
Site Analytics and Improvement
We may use the information that you provide and the information we collect automatically about your use of the TriOS Sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.
Legal Basis for Processing
Under European data protection laws, TriOS must have a legal basis to process your Personal Data. The legal basis that applies in a instance will depend on for which of the specific purposes described above TriOS is processing your Personal Data:
- In certain cases, TriOS may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section. Please note that the withdrawal of consent will not affect processing which has already occurred.
- In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.
- In still other instances, TriOS may process your Personal Data based on TriOS ’s legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us as described in the “Your Privacy Choices” section.
We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.
Third-Party Advertising and Online Behavioural Advertising
You may be provided with online advertisements of TriOS products and services on third-party websites and mobile services that are tailored to you, for example, on the basis of information that you provide to TriOS or a third-party website you are visiting, or of your browsing activity, purchases, or interests. These types of tailored online advertisements may come through several sources, such as the following:
- We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on our TriOS Sites.
- Some TriOS Sites participate in online behavioural advertising (this is also sometimes called re-target advertising or interest-based advertising). You can identify these sites by the “Advertising Choices” link in the footer. Our advertising network partners may place and use cookies on TriOS Web sites and on other third-party Web sites to collect information about your activities in order to provide you with online advertisements that are based on your interests.
- Some Web browsers may transmit “do-not-track” signals to Web sites with which the browser communicates. As of the Effective Date of this Privacy Notice, an industry standard has not yet been established on how to respond to these signals. Therefore, TriOS does not currently respond to these signals.
We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to TriOS . We will not authorize these parties to use your Personal Data for any purpose that is not related to TriOS and its related affiliates business operation, and we do not share Personal Data from countries that require consent, unless consent has been obtain in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Notice.
We may partner with other companies to provide you with content or services on a joint or “co-branded” basis. At a co-branded site, you will see both the TriOS logo and the logo of the co-branding partner displayed on your screen. You should read the individual privacy policies of our co-branding partners, as they may differ in some respects from ours. Reading these policies will help you to make an informed decision about whether to provide your information to a given site.
If you contact TriOS regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.
Legal Rights and Obligations
In certain limited circumstances, TriOS may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the TriOS Sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behaviour that is illegal or harmful to others or to others’ property.
Change in Organization
In the event TriOS decides to reorganize or divest our business through sale, merger, or acquisition, TriOS may share Personal Data about you with actual or prospective purchasers. We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.
Children Privacy
TriOS does not knowingly collect or use any Personal Data directly from children on TriOS Sites (TriOS defines as “children” as minors younger than 18). We do not knowingly allow children to order our products, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
TriOS maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the TriOS Sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. TriOS cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to TriOS Sites, you must weigh both the benefits and the risks.
Third Party Sites and Social Media Plug-ins
This Privacy Notice does not apply to TriOS Sites that do not link to this Privacy Notice, or to third-party Web sites to which TriOS Sites may link. TriOS Sites may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit TriOS Sites, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, Twitter) while browsing on our TriOS Site, the social media plug-in allows that social media Web site to receive information that you have visited our TriOS Site. The social media plug-in also allows the social media Web site to share information about your activities on our TriOS Site with other users of their social media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy.
Accessing Our Sites Globally
This site is owned and operated by TriOS in Germany, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries in accordance with this policy. Furthermore, if you are visiting this site from a country other than Germany, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Privacy Notice in an effort to keep your information secure. By using this site, you understand that your Personal Data will be stored and processed in Germany and in any country to which we may transfer your information in the course of our business operations.
We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date. TriOS encourages you to review this Privacy Policy regularly for any changes. Any Personal Data collected upon your continued use of TriOS Sites will be handled in accordance with the currently-posted Privacy Policy.
Additional Agreements for Online Terms of Use
Privacy and Security
TriOS Mess- und Datentechnik GmbH (“TRIOS”), along with its affiliates and subsidiaries respect your privacy, value our relationship, and are committed to safeguarding your privacy. We understand the importance of privacy to our customers and visitors to the TriOS websites. Our use of Personal Data is governed by our Privacy Policy and by accessing and using the TriOS websites, you agree to be bound by that Privacy Policy.
You recognize and agree that when submitting your personally identifiable information to TriOS websites, while TriOS has safeguards in place to prevent unauthorized access or interception, there is no absolute guarantee of security. IN THE UNLIKELY EVENT OF AN INTERCEPTION OR UNAUTHORIZED ACCESS DESPITE OUR EFFORTS, TRIOS SHALL NOT BE RESPONSIBLE FOR SUCH INTERCEPTIONS OR UNAUTHORIZED ACCESS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) SUFFERED BY A CUSTOMER OR USER, EVEN IF TRIOS HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, TRIOS DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIED, THAT THE INFORMATION PROVIDED BY ANY CUSTOMER SHALL BE FREE FROM INTERCEPTION OR UNAUTHORIZED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EACH CUSTOMER IS RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF HIS OR HER OWN PASSWORD.
Data protection supervisor according to GDPR is:
The provider makes a concerted effort, within reason, to ensure that the information provided by the internet site is correct and complete.
The internet site introduces products and discloses product information at the discretion of the provider. Presentation of this information does not create any warranties or guarantees of any kind. Comprehensive information is exclusively disclosed upon request by the currently responsible staff member of the provider or by the provider’s business partner. The responsible contact person is available on request at the following e-mail address: info@TriOS.de
The provider is neither liable for nor warrants or guarantees the accuracy or completeness of the information available on its internet site, or that the information is up-to-date. The provider is neither liable for nor warrants or guarantees the accuracy or completeness of the information available on its internet site or all direct or indirect links on or from the internet site, or that such information is up-to-date. The provider does not warrant that the information provided through direct or indirect links does not infringe the rights, including without limitation, intellectual property rights, of any third parties. The provider is not liable for any errors or omissions occurring on any linked sites made by creators and/or publishers of those sites. The appearance of links does not constitute an endorsement, sponsorship, affiliation or recommendation by the provider.
The provider is not liable for direct or indirect damages; including lost profits, special, incidental or consequential, of every kind and nature, known and unknown, suspected or unsuspected, disclosed and undisclosed, arising out of or in connection with the information available on the internet site.
Links of offers from third parties on undersides, subdirectories or files on the presence of the provider are only permitted upon prior written approval of the provider. The same is valid for the incorporation of the internet sites offer of information, in part or in whole, into a third party’s offer by using ‘frames’ (embedded windows).
The provider is not liable for the contents of third party providers sites to which the internet site refers to directly or indirectly by ‘links’. For legal reasons, the provider cannot nor does he try to control the information that business partners or users provide, which is made available through this site. This site is only a venue. The provider shall be not held responsible for the content on any page opened by such a link. Provider has no control over the quality, safety, or legality of the information provided by others. Each company, other than provider, that provides information on or through the site is responsible for its own content as presented on an e-business platform or otherwise. While the provider does not possess specific knowledge on such pages nor does he examine the content thereon, provider expects that the user will use caution and common sense at all times when using this site.
Copyright/ Rights of Use
The content of the internet site is protected by copyright. All rights are reserved.
The user of the internet site is afforded the right to temporarily save or download whole, or excerpts, of content made available by the internet site. Permanent saving or duplication of content requires the consent of the provider. An enquiry concerning the above-mentioned consent can be made at info@TriOS.de.
